1. Role of Dyotha Essentials
Dyotha
Essentials is a curated digital marketplace that connects customers with
independent sellers of premium hair, skin, and beauty care products. We do not
manufacture, store, or dispatch products directly — all order fulfillment is
managed by the respective sellers.
2.
Onboarding Requirements
To sell on
Dyotha Essentials, vendors must complete our onboarding process, which
includes:
- Submission of:
- Valid GST registration
- Product catalog and label
samples
- Seller bank account details for
payouts
- Agreement to Dyotha’s platform
terms and commission structure
Note:
Additional documentation may be required based on product category and
applicable regulations.
3. Seller
Agreement & Compliance
All vendors
must sign Dyotha’s Seller Agreement, which includes clauses related to:
- Quality assurance and labeling
standards
- Regulatory compliance for
cosmetic and personal care products
- Adherence to Dyotha’s Return
& Refund Policy
- Timely grievance resolution
- Prohibition of false claims or
misleading product information
4.
Commission Structure & Settlements
- Dyotha deducts a commission on
each successful order
- Payouts to sellers are processed
on a weekly basis
- Commission rates and applicable
taxes are outlined in the Seller Agreement
- Sellers receive detailed
reconciliation reports after each payout cycle
5.
Product Listing Rules
Sellers are
expected to comply with the following listing standards:
- Products must be clearly labeled
with MRP, expiry date, batch number, and ingredients
- Listings must include
high-quality product images and accurate descriptions
- A minimum of 30% shelf-life must
remain at the time of delivery
- Any performance or benefit
claims must comply with cosmetic labeling norms and applicable regulations
6.
Monitoring & Delisting
Dyotha
Essentials reserves the right to suspend or delist sellers who:
- Violate platform policies or
regulatory norms
- Provide false documentation or
misleading product information
- Sell counterfeit or unauthorized
goods
- Accumulate repeated customer
complaints
- Fail to respond to platform or
buyer queries in a timely manner
Contact
For seller
onboarding or compliance queries, reach us at:
Email: [email protected]
