Shipping & Delivery Policy
1. Order Fulfillment
Orders placed on Dyotha Essentials are fulfilled directly by verified sellers. Once dispatched, orders are routed through our shipment gateway, which assigns the most suitable courier partner based on delivery location and service efficiency.
2. Delivery Timelines
Estimated delivery windows vary by region:
Metro cities, Tier 2 & 3 towns: 5–7 business days
Remote areas: Up to 10 business days (subject to courier coverage)
Please note, timelines may be impacted by holidays, strikes, or courier constraints.
3. Shipment Gateway & Courier Assignment
Dyotha Essentials works with an integrated shipment gateway that:
Routes shipments to courier partners (e.g., Delhivery, Bluedart, etc.)
Manages pickup, delivery tracking, and exception coordination
Ensures optimized cost and coverage per order
4. Shipping Charges
Shipping fees are not fixed or subsidized. Charges depend on:
Seller location
Delivery address
Product weight and dimensions
Courier partner rates
Final shipping costs will be displayed clearly at checkout before payment.
Dyotha Essentials does not offer free shipping by default. Promotional waivers may occasionally apply based on seller campaigns or platform offers.
5. Tracking Your Order
You’ll receive:
SMS/email notifications upon dispatch
A tracking link via your dashboard and email
For support with delivery or tracking, reach out to [email protected].
6. Delivery Exceptions
Some areas may experience delays or non-service due to:
Courier unavailability
Inaccurate address or contact details
Force majeure situations (natural events, regulations)
Dyotha Essentials and its partners will make best-effort attempts to deliver or reattempt.
